international industry 56142
Telephone Call Centers
Overview
This industry comprises (1) establishments primarily engaged in answering telephone calls and relaying messages to clients and (2) establishments primarily engaged in providing telemarketing services on a contract or fee basis for others, such as promoting clients' products or services by telephone; taking orders for clients by telephone; and soliciting contributions or providing information for clients by telephone. Telemarketing establishments never own the product or provide the service that they are representing and generally can originate and/or receive calls for others.
The immediate parent of international industry 56142 is industry group 5614: Business Support Services
2012 NAICS Edition Cross References
- Establishments primarily engaged in:
- Providing paging and beeper transmission services:are classified in Industry 51721, Wireless Telecommunications Carriers (except Satellite);
- Organizing and conducting fundraising campaigns on a contract or fee basis, that may include telephone solicitation services:are classified in Industry 56149, Other Business Support Services; and
- Gathering, recording, tabulating, and presenting marketing and public opinion data, that may include telephone canvassing services:are classified in Industry 54191, Marketing Research and Public Opinion Polling.
Descendants
History
The NAICS editions in which this code was present are indicated below. In the event that a code was changed from the prior edition the equivalent value in that edition is provided for reference.
| Edition | Existed | Equivalent Value |
|---|---|---|
| 2002 | 56142 | |
| 2007 | 56142 | |
| 2012 | 56142 | |
| 2017 | 56142 | |
| 2022 | 56142 |
Standard Industrial Classification (SIC) Mappings
SIC Mappings are not available at the international industry level, a more specific code is required.
SIC mappings are available for 6 digit national industry codes and their sub-descriptions only. For detailed mappings choose the most appropriate six-digit code from the list of descendants.
Insurance Industry Mappings
Mappings are not available at the international industry level, a more specific code is required.
Insurance industry mappings are available for 6 digit national industry codes and their sub-descriptions only. For detailed mappings choose the most appropriate six-digit code from the list of descendants.
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